This Privacy Policy is part of the Terms of Use and describes how Casa Chapulina, Inc. (sometimes referred to as “we,” “our,” or “us”) and our affiliates, partners, assignees, and successors handle information collected and received from or through our website(s), associated applications—including, without limitation, any mobile application—as well as any other source, such as social media. This Privacy Policy does not govern the activities of any third party. By accepting the Terms of Use, you agree to be bound by this Privacy Policy and you consent to our use and disclosure of such information as set forth herein.​

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Collection and Use of Personally Identifiable Information

We collect and use personally identifiable information that you provide to us in the course of seeking services or information from us. This personally identifiable information may include your name, address, email address, contact information, and information about a property you wish to buy or sell.

We use this information (and other information we collect from you as described in this Policy) for our business purposes, including contacting you, evaluating and valuing any property you wish to buy or sell, and formulating proposed transactions. We will also seek to connect you with a licensed real estate agent and any additional service providers you may need, such as attorneys; send you communications, including from a licensed real estate agent; communicate with you about changes to our Terms of Use; and provide you with transactions and related information. We may also contact you by email or text message, or have an affiliated third party contact you. We will also monitor your compliance with our Terms of Use. We may also present you with offers based on the information we collect, including, without limitation, your location. We may also contact you—or provide your information to a third party to contact you—during and after any initial contact to ask about your user experience, to give you the opportunity to participate in a survey, and/or to offer you an opportunity to provide feedback about your user experience. This may include disclosures to a research company to conduct surveys by email, online, phone, text message, or via Zoom of homeowners or homebuyers who contacted us but did not sell or buy their home through our website(s), associated applications (including, without limitation, any mobile application), or any other source.

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We Do Not Sell Any Personal Information We Collect About You to Third Parties.

Your personally identifiable information will not be shared with any third party, with the following exceptions:

A. information that Casa Chapulina, Inc., in good faith, determines is legally required to be disclosed by any statute, regulation, ordinance, rule, or court order, decree, or subpoena;
B. information disclosed in the course of Casa Chapulina, Inc.’s enforcement of its policies and procedures, its Terms of Use, the terms of this Policy, the Online User Agreement, or any other agreement with us, or in the course of any disciplinary actions;
C. information in a manner expressly permitted by the provisions of this Policy;
D. information that Casa Chapulina, Inc., in good faith, determines must be disclosed to correct what it believes to be false or misleading information or to address activities that Casa Chapulina, Inc. believes are manipulative, deceptive, or otherwise a violation of law;
E. unless you are otherwise notified at the time we collect the data; or
F. in connection with a merger, sale, acquisition, assignment, bankruptcy proceeding, reorganization, or other disposition of some or all aspects of our business or assets.

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We will be entitled to share each category of personal information collected in connection with this website with affiliates and service providers as set forth herein.

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“Nonpublic personal information” is the nonpublic information about you that we obtain from you. Casa Chapulina, Inc. and its advertisers may collect nonpublic personal information from online forms you complete, from information collected as a result of your transactions with us, Casa Chapulina, Inc.’s advertisers, or others, and from consumer reporting agencies. We will not disclose any nonpublic personal information except as permitted or required by law or as described in this Policy. We may disclose all nonpublic personal information we collect about you, as well as other information collected as described in this Policy, to our affiliates that offer related goods and services and to unaffiliated third parties that perform services on our behalf, including marketing services or financial institutions with which we have joint marketing agreements.​

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Other Information You Provide or Make Public

In addition to the practices described above, we may also use the information we collect to, at your option, provide you with information and advertisements about goods and services that we believe may be of interest to you.
You may provide us with testimonials about your experience with us (including a photograph of you) and feedback about our services. We may use any information you provide to improve our services and for outward-facing marketing purposes, such as through public or online display of your testimonial, feedback, and/or photograph. We may also incorporate information that you provide through messages, emails, or other means (though not your personally identifiable information) into our materials or offers.

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Accessing the Websites and Information Collection

When you access the websites without actively providing any personal information, we collect limited technical information such as your IP address. We also use cookies as described below.

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As a registered user, we collect information about your use of the websites, including homes visited, photos viewed, pages visited, information about your location, and offer preferences. We will retain your login information. The records of your use of the websites are the exclusive property of Casa Chapulina, Inc. We reserve the right to use such information.

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Cookies

Like most major websites, we use cookies (text files that a web server places on your hard drive) to help personalize and maximize your experience and your time online. Cookies are not used to run programs or deliver viruses to your computer. They are uniquely assigned to your computer and can only be read by a web server in the domain that issued the cookie to you. We use cookies to enhance the websites and make your use of the websites easier.

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Location-Based Services

To provide location-based services, it may be necessary for us to collect, use, and share precise location data, including the real-time geographic location of your computer or device. Where available, location-based services may use GPS, Bluetooth, and your IP address, along with Wi-Fi access point locations and cell tower locations from crowd-sourced sources, and other technologies to determine your device’s location. Unless you consent, such location data is collected anonymously in a form that does not personally identify you and is used to provide location-based services.

For example, your device may share its geographic location with a Service that selects and displays properties relative to your device’s location. Some location-based services may require your personal information in order for the service to be provided.

 

Links

The websites contain links to other websites. We are not responsible for the privacy practices of websites other than our own. We encourage you to be aware of and read the privacy statements of other websites.

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Protection of Information

Some areas of the websites are protected and can be accessed only with unique login credentials. You must have a specific user identifier (User ID) and password to access resources through any password-protected part of the websites. Your login credentials and password are for your exclusive use and are strictly confidential. You are responsible for maintaining the confidentiality and security of those credentials, and you are responsible for all activity that occurs on the websites using your login credentials and password. You are strictly prohibited from sharing your login credentials and/or password with any other person, and any use of your login credentials other than for use of the websites in accordance with the Online User Agreement is strictly prohibited.

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Third-Party Data Collection/Online Tracking

We use service providers such as Google Analytics to help us understand and improve the use of the websites and the effectiveness of our marketing efforts. We, Google Analytics, and/or our other analytics providers may use cookies, your IP address or an anonymous identifier, as well as certain information from your browser, together with other non-personal information about your visits to the websites (this may include information such as page views and visit times; app store views; app downloads; user engagement information such as active devices and location; app crashes; and behavioral metrics) and other websites, so that we, Google Analytics, or third parties can improve the website(s) and provide you with advertisements about goods and services of interest to you on the website(s) and other websites (including through search engine results pages) and/or provide analytical information about our website(s). If you would like more information about advertising networks, including options regarding the use of information by Google Analytics and other companies for advertising across multiple sites, please visit www.networkadvertising.org and www.networkadvertising.org/choices/. In addition, Google offers a Google Analytics browser add-on (designed to be compatible only with certain browsers) to provide website visitors the ability to prevent Google Analytics from collecting and using their data. That add-on can be obtained here.

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Currently, several internet browsers offer a “Do Not Track” or “DNT” option that uses a DNT header to indicate the browser’s DNT preference setting. We do not track your activity over time and across different websites or online services other than as set forth herein, and we currently do not respond to browser DNT signals with respect to the websites. We do not allow our third-party service providers to collect information from the websites for other websites or for their own purposes other than as described in this Policy.

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Social Media; Third-Party Applications

The collection and use of information on social media websites and applications are governed by their own privacy policies and terms. Remember that any information posted on or through our social media pages—such as Facebook, Twitter, Google—or on other social media pages or channels is subject to the policies and practices of the relevant social media channel.

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We may receive personal information from a social media site or application when you connect through a social media source, post content, or otherwise interact with us using social media tools. For example, we may receive basic Facebook account information (name, email, gender, date of birth, current city, and profile image URL) via Facebook. In addition, when you “Like” us or send us a “Tweet” through a social media channel, we may receive your username, handle, and any other personal information available from the social media site or application. All information received from social media sites and applications is treated and used in the same manner and for the same purposes described in this Policy with respect to similar information we obtain through the Site.​

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Children’s Privacy

We are committed to complying with all applicable laws and regulations regarding the collection, storage, and use of personal information from individuals under 18 years of age, including the Children’s Online Privacy Protection Act of 1998 (COPPA).

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We do not collect personal information from individuals under 18 years of age. Individuals under 18 may not use the websites without the supervision of a parent or legal guardian. We do not knowingly collect or solicit personal information from children under 18, nor do we knowingly allow such persons to register for an online account or place orders or provide personal information through the websites. If we learn that someone under 18 has provided personal information through the websites, we will promptly delete and permanently remove that information as soon as reasonably possible.

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If you are a parent or guardian who believes your child under 18 has submitted personal or other information to us without your consent, please contact us using the contact information provided below. Once we verify that you are the parent or legal guardian, we will work with you to review what personal information, if any, we have collected about your child and how that information may have been shared or used.​

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Changes to This Statement

We reserve the right to change this Privacy Policy at any time. Notice of changes will be posted on the websites. Because these changes may affect your personal information, we suggest that you regularly check for changes and review them as soon as they are posted on the websites.​​

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Disclosures for Law Compliance

Notwithstanding the provisions of this Privacy Policy or the Online User Agreement, information may be and will be disclosed as necessary to comply with the law, respond to an apparently valid process or subpoena, stop or mitigate unlawful activities or potential harm, protect information security, and protect against fraud.​​

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Retention of Collected Information

We may retain the information we collect indefinitely or delete it at any time in our sole discretion.​

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Security

We employ reasonable security methods to prevent unauthorized access, maintain data accuracy, and ensure the proper use of your information. We maintain organizational, technical, and administrative measures designed to protect your information against unauthorized access, loss, alteration, or misuse. However, no data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we strive to protect your information, we cannot ensure or guarantee the security of information you transmit to us, and you do so at your own risk.​​

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Jurisdiction-Specific Provisions and New Laws

This Privacy Policy is intended to comply with all legal requirements, including the requirements of any jurisdiction with unique laws regarding the collection and use of personal data (for example, the California Consumer Privacy Act or “CCPA”). If you are a resident of such a jurisdiction, this Policy is hereby deemed modified as appropriate to comply with such laws. In addition, to the extent there is any conflict between this Privacy Policy and any and all privacy requirements set forth by law, including the CCPA and laws that may be enacted after this Policy has been updated, this Privacy Policy shall be deemed modified and updated to comply with any and all legal requirements.

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How Do We Keep Your Personal Information Safe?

We have implemented reasonable security measures to protect your personal information from unauthorized access and misuse.
If the CCPA applies to you, you have the following additional rights:

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Deletion Rights: You have the right to request that we delete any of your personal information that we hold, subject to certain legal exceptions, such as U.S., state, local, and non-U.S. laws, rules, and regulations.

Disclosure and Access Rights: You have the right to request that we disclose certain information about our collection and use of personal information specific to you during the past twelve (12) months. Such information includes:
• the categories of personal information we collect about you;
• the categories of sources from which personal information is collected;
• our business or commercial purpose for collecting such personal information;
• the categories of third parties with whom we share personal information;
• the specific personal data we have collected about you; and
• whether we disclosed your personal information to a third party and, if so, the categories of personal information each recipient obtained.

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Non-Discrimination: We will not discriminate against you for exercising your rights under the CCPA or any similar law, regulation, or statute, including by denying you service, suggesting that you will receive or charging you different fees for services, or suggesting that you will receive, or providing you with, a different level or quality of service.

How to Exercise Your Rights: To exercise any of your rights under the CCPA or any similar law, regulation, or statute, or to access this notice in an alternative format, please submit a request on your behalf using any of the methods set forth in the Contact Us section below.

For any request related to exercising your rights under this Privacy Policy, including the CCPA or any similar law, regulation, or statute, or questions about our processing of your personal information, please submit—or have your authorized representative submit—a request using any of the methods set forth below.

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We will contact you to confirm receipt of your request, including under the CCPA or any similar law, regulation, or statute, and will request any additional information needed to verify your request. We verify requests by comparing the information provided in connection with your request to the information contained in our records. Depending on the sensitivity of the request and the varying levels of risk in responding to such requests (for example, the risk of responding to fraudulent or malicious requests), we may request additional information or your credentials for the investor portal, if applicable, to verify your request. You may designate an authorized agent to make a request under the CCPA or any similar law, regulation, or statute on your behalf, provided that you supply a signed agreement verifying the authority of such authorized agent to make requests on your behalf, and we are able to verify the identity of such authorized person using the foregoing procedures.

We will respond to a consumer’s request within thirty (30) days of receipt. We will notify you in writing if we are unable to comply with the request and will provide an explanation of the reasons.

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How to Contact Us and Correct Your Information

Contact us if you have any questions, including questions about the accuracy of the information we collect and maintain. We strive to ensure the accuracy of the information we maintain. If the information we have about you is inaccurate, we will correct it as promptly as possible. To contact us, including to provide corrections, please use any of the following methods:

• Send an email with corrections to: hola@casachapulina.org
• Send mail with corrections to: Casa Chapulina, 330 W. 38th St., Suite 202, New York, NY 10018